Orange Nebula is a group of creatives bringing passion projects to market with the intention of inspiring people (ourselves included) to think bigger. Our interests are diverse but our commitment to quality and purposefulness are shared. The same mindfulness and care you appreciated about the project that brought you to our space can be found and enjoyed in all our creations.
This is a place for helpful words. Are these them? Obviously not. Try below.
At this time most of our projects are brought to life by the generous and trusting support of our amazing community on the Kickstarter crowdfunding platform. We will always make sure to produce as many extra copies of a product as we can so that we can make them available on our website for fans who weren’t able to jump in on the campaign, but stock may be limited. The only sure-fire bet to get your hands on our projects is to follow us on social media and Kickstarter so that you can get in on the fun when campaigns are live!
Each campaign is different but here’s a pretty reliable stock response:
Following a campaign, the backerkit will remain open for a very limited window of time for late-comers to sneak in before the production process gets underway. Links will be made available on the front of each project’s page of our website. We want to involve as many people as possible and understand that sometimes things just don’t cross people’s radars until a few moments after-the-fact. That’s cool, we get it, come aboard.
We appreciate people’s understanding that when a campaign has ended it is out of respect to the backers that we pivot our efforts sharply toward manufacturing and fulfillment, and as such need to stick as close as possible to the actual campaign deadline.
Fear not, we will be quick to provide pre-order opportunities through our website once backerkit is closed.
Wander on over to the contact page and fill out the game inquiry form. Please fill out the form completely and provide a moderately detailed description of what happened. Did you purchase the game from this website or through Kickstarter / Backerkit? Was it damaged in transit? Was it ravaged by bears? Did you wake up somewhere strange holding the empty box with a terrible tummy ache? If you are able to include images that helps us greatly – especially in the event of bear ravaging.
We can’t promise to replace every mildly damaged component or each little thing missing from used copies, but we love our customers and will do whatever we possibly can to keep your experience with our games as fantastic as possible!
[Insert ‘don’t panic‘ joke (in large friendly letters) from Hitchhikers Guide to the Galaxy]
Jaunt on over to the contact page and fill out the ‘Game Inquiries’ form! Please provide as much information as possible. Who are you? Where are you? Why are you? What did you order? The more information relating to your order that you are able to provide the more likely we are to track down your package!
Each campaign and product are different but here’s a pretty reliable stock response:
During Kickstarter campaigns we do typically offer special pledge tiers for retailers. This is typically offered throughout the pre-order process as well. Please send an email to [email protected]with all the details of who you are and what you’re interested in and we’ll respond accordingly. After a campaign and pre-order cycle has been completed options for bulk purchases will be highly dependent on stock, shoot us an email and we’ll see what can be arranged.
Part of our goal at Orange Nebula is to give voice to passionate creatives who appreciate our mission to inspire people to think bigger. As such we are certainly interested in hearing from you and about any projects you think would fit with our brand. Please reach out to [email protected] and introduce yourself.
Contact [email protected] to request review material. The availability of review copies is dependant on stocking levels, but we love to hear from content creators – your contributions are woefully under-appreciated. Much love.