What steps do you take to actively listen? Why is it important?

In a deep dive on listening – the team explores the need to both listen more and listen less, depending on the subject matter.   

3:18 – The crew reaches consensus that the rye chip in Chex mix reigns supreme.

7:13 – While admitting his undying love for Hocus Pocus, Derick struggles to say, “Sarah Jessica Parker.”

35:00 – Tom opens up, realizing he needs to listen more to important sources and listen less to everything else.